The iTunes Store sells millions of songs and videos and usually works without issue. Learn how to find out if this is a problem with Apple’s servers, your ISP or your device. STEP 3: Download the correct version of iTunes.ĭepending on which operating system version you have, you'll click one of the links below to download the correct version of iTunes.If you use the iTunes Store, you may have come across this error message: “Cannot connect to iTunes Store”. This will ensure that the components are properly removed. This is expected! If you see two versions, be sure to uninstall both. NOTE: On some systems, you might see two versions of Apple Application Support or iTunes. Uninstall Apple Application Support 64-bit. Uninstall Apple Application Support 32-bit.į. Uninstall iTunes and its related software components in the following order (if present):Ĭ. On earlier Windows versions, you will find these applications in Control Panel. On Windows 10, you may find these applications in Settings > Apps and Features. Doing so might have unintended consequences! After you uninstall a component, you might be prompted to restart your computer, but let's wait to do this until you're finished removing all of the components! ITunes is a pretty intricate application, and there may be several related components we will need to uninstall in a particular order.ĭon't uninstall these components in a different order or only uninstall some of them.
STEP 1: Uninstall the incorrect iTunes version. But don't worry - we'll help you fix it in just a few steps!
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